If a customer has taken a decision to buy an item from our web store www.chessassistant.com, he/she should register at the site.
Registration at store.convekta.com is absolutely free of charge and obliging a person to nothing.
It is also possible to enter store.convekta.com without any registration, but the latter is necessary when filling in order forms.
Web store administration guarantees using biographical particulars and other sorts of information, given by customers when registering, exceptionally for the purposes connected with the web store activities. No personal information can be handed over to anyone else without a customer's consent.
After a customer has registered he/she is getting a user's login and password. A letter containing his/her registration details is being sent to his/her e-mail address.
A customer can fill in an order for any program, book or equipment item he/she likes which description has got an "Add to cart" button by its side. When a customer has pressed the "Add to cart" button, the product chosen by him/her is being placed into a customer's personal product list named "user's cart".
On the basis of a user's cart contents a customer can any moment fill in an order including any products he/she like from the cart.
Any moment a customer can look into his/her cart and check which products there are inside it.
The final stage will offer a customer to check if all the previous stages (products entered, delivery, way of payment, etc) have been fulfilled correctly. In case any mistakes are made it's possible to return to certain filling-in stages and change the incorrect parameters.
Several ways of payment for an order are offered for a customer to choose the most convenient.
1) Credit Cards
You may choose advance payment of a credit card. We are receiving payments of the following credit card systems: VISA, MasterCard
2) Bank transfer
3) Check payment
In case all the three payment methods we are offering are nevertherless not suitable for a customer it is possible to order by phone:
+44-01628486676
or fax one's credit card details to the following number:
+7 095 939-10-24
Thus an order is made and paid for so there is only one issue left - delivery.
An order's cost consists of a product own price plus delivery cost.
Shipping to distant regions as Australia, Latin America, Africa takes up to three weeks. Delivery is usually by air mail.
As for US states, we mostly ship out products from our stock in the United States. It usually takes about 3-5 days (a week at most) for a shipment to reach a customer in this case.
Shipment to European countries takes as a rule up to 8-14 days.
Delivery prices are as follows:
$4.01 - up to 0.5 kg
$7.01 - up to 1 kg
$12.01 - up to 2 kg
$24.01 - up to 5 kg
$40.01 - up to 10 kg
The mentioned delivery prices are related to CDs as well as books being shipped to our customers. However, equipment items are being delivered at different costs:
Europe
$13.50 - up to 1 kg
$14.80 - up to 2 kg
$16.00 - up to 3 kg
$18.00 - up to 4 kg
$20.00 - up to 5 kg
$22.80 - up to 10 kg
$29.80 - up to 15 kg
$35.00 - up to 20 kg
North America
$20.30 - up to 5 kg
$27.30 - up to 10 kg
$44.80 - up to 10 kg
South America
$20.50 - up to 5 kg
$29.30 - up to 10 kg
$47.80 - up to 10 kg
The other world
$14.80 - up to 1 kg
$16.00 - up to 2 kg
$17.50 - up to 3 kg
$19.00 - up to 4 kg
$20.80 - up to 5 kg
$29.80 - up to 10 kg
$41.30 - up to 15 kg
$51.80 - up to 20 kg
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